Just a quick brain muse here about why collaboration initiatives fail in organisations. Here’s my take on it:
Organisation Context
- No collaboration strategy (not technology but business)
No integration with People agenda
Seen as an IT deployment. Technical solution before business requirements gathered
No governance – ‘no one in charge’
No linkage with other systems (intranet)
Little ROI identified for the business
Not replacing existing tools
No business change framework (approached from a psychological / attitudinal perspective rather than technological)
People Context
- No guidance on how and what to share in a business context
No training / coaching (for users and management)
Fear
No attention paid to behaviour or culture
No clarity on ‘what goes where’
No change management framework
Left to organic growth
No communities or networks developed
No advocacy programme
Please chip in if you feel I’ve left anything out and we can start to build a comprehensive list.
