Monthly e-newsletter now sent out to our intranet publishers and knowledge stakeholders. Newsletter divided into 3 sections.

First section looks at operational activity (statistics, technical issues, best practice etc).

Section 2 looks at tips and guidance to building knowledge communities.

Third part looks at best practice outside the firewall.

It attracts around 400 views once launched so hits most of our publishing community. Its part of our adoption programme mentioned in previous item.